DELIVERY

DELIVERY

All deliveries within Australia are made via Australia post and will require a signature.

A dispatch confirmation email displaying your tracking number will be sent once the order has been posted/shipped.

International delivery

International orders are made by tracked international post.

NOTE *International delivery costs do not include any taxes or duties which may be applied by customs at the destination country and any duties or taxes incurred are the responsibility of the delivery recipient.

FIND THE MOST UP TO DATE SHIPPING COSTS BY ENTERING YOUR DESTINATION - "HERE"

Please note that in accordance with Australian export regulations we are required to declare the exact value of all items and identify the order as dutiable ‘merchandise’. We are also prohibited by law from identifying an order as a ‘gift’, even if a customer has placed the order with the intention of delivery to a gift recipient.

For more information on taxes, duties and customs regulations please contact your local customs office.

Lost or damaged goods

If your order is lost or damaged in transit, please contact us "HERE" within 7 days of receiving your order so that we may assist you.

 

 

PAPERKRANE SIZE CHARTS

Not sure what size PaperKrane shoe you or your child needs??

We suggest you choose the same size as your existing shoes - you can find these on one of the four size charts below. 

But to be safe, please measure both feet while standing with your heels against the wall, marking where the longest toe/s are on paper or a ruler. If the shoes will be worn with socks, please wear the socks and then measure in the same manner. {HOW TO MEASURE HERE}

Leave at least 1cm or a thumb width of space between the longest toe and the inside lengths below. If you’re in-between sizes, we recommend you size up.

Across our soles and sizes the fit is the same, unless we state otherwise. 

BABY + TODDLER SIZE CHARTTHE KIDS SIZE CHART
THE BIG KIDSTHE GROWN UP PK SIZES
HOW TO MEASURE YOUR FEET