All deliveries within Australia are made by registered post and will require a signature.
A dispatch confirmation email displaying your tracking number will be sent once the order has been posted/shipped.
International orders are made by registered international post.
International delivery costs do not include any taxes or duties which may be applied by customs at the destination country and any duties or taxes incurred are the responsibility of the delivery recipient.
Please note that in accordance with Australian export regulations we are required to declare the exact value of all items and identify the order as dutiable ‘merchandise’. We are also prohibited by law from identifying an order as a ‘gift’, even if a customer has placed the order with the intention of delivery to a gift recipient.
For more information on taxes, duties and customs regulations please contact your local customs office.
Lost or damaged goods
If your order is lost or damaged in transit, please contact us "HERE" within 7 days of receiving your order so that we may assist you.