DELIVERY

DELIVERY

All deliveries within Australia are made via Australia post and will require a signature.

A dispatch confirmation email displaying your tracking number will be sent once the order has been posted/shipped.

International delivery

International orders are made by tracked international post.

NOTE *International delivery costs do not include any taxes or duties which may be applied by customs at the destination country and any duties or taxes incurred are the responsibility of the delivery recipient.

FIND THE MOST UP TO DATE SHIPPING COSTS BY ENTERING YOUR DESTINATION - "HERE"

Please note that in accordance with Australian export regulations we are required to declare the exact value of all items and identify the order as dutiable ‘merchandise’. We are also prohibited by law from identifying an order as a ‘gift’, even if a customer has placed the order with the intention of delivery to a gift recipient.

For more information on taxes, duties and customs regulations please contact your local customs office.

Lost or damaged goods

If your order is lost or damaged in transit, please contact us "HERE" within 7 days of receiving your order so that we may assist you.

 

 

PAPERKRANE SIZE CHARTS

FOR BEST RESULTS... please measure both feet while standing with heels against a wall, marking on paper where the longest toe/s are, and the middle of the heel. (Choose a size that fits your longest foot)

If the shoes will be worn with socks, please wear the socks and then measure in the same manner. 

Leave at least 10 - 12mms of space between the longest toe and the inside lengths below.

If your/your child’s feet measure close to the end of the inner measurements on the charts below, we recommend you size up.

While the length measurements are the same across our styles, the upper construction affects the volume. See HERE for a more detailed description of each of our PaperKrane styles. 

Baby and Toddler PaperKrane size chart
The Kids PaperKrane size chart
Big Kids PaperKrane size chart
The Grown Ups PaperKrane size chart
HOW TO MEASURE YOUR FEET