PaperKrane Pty Ltd ACN 613 421 168 (“we”, “our” or us”) will do everything we can to maintain the trust that you place in us in all of our dealings. Under law, your rights to privacy are also protected. Privacy laws place strict requirements on us to treat certain information collected as confidential, to store your information securely and to allow you easy access to check and correct your information.
The following information may be collected from you:
In our dealings with our customers we are required to collect personal information as part of providing our services. These services include but are not limited to:
Also, we make use of “cookies” on our websites. A cookie is a small software message sent to your web browser by our web server. Your browser stores the message in a file and the message is then sent back to our servers each time your browser requests a page from our servers.
Most Internet browsers are set up to accept cookies. If you do not wish to receive cookies, you will need to adjust the settings of your browser to refuse all cookies or to notify you each time a cookie is sent to your computer.
When you click on links and banners on our sites that take you to third-party websites, you will be subject to that third-party's privacy policies. While we support the protection of privacy on the internet, we cannot be held responsible for the actions of any third-party websites.
We use information to customise our services and plan product development so that we can provide you with relevant consumer information and notify you of products and special offers that may be of interest to you. It is also collected so that we may provide value-added services and marketing and remarketing across our brand through our websites or other social media channels. If you are a candidate for employment, we collect information to assist us during the ordinary course of the recruitment process.
We may disclose information to third party service providers or contractors.
Sometimes we use third party platforms and services to process sales, store and analyse data and information, provide web support, send marketing messages, deliver products or otherwise deliver information. These services are hosted and managed by organisations other than ourselves, and some of these services are hosted overseas.
Your personal information may be stored in a secure and encrypted form overseas (e.g. in data storage and cloud computing facilities operated by us (or by third parties on our behalf).
We will take reasonable steps to ensure recipients of this information do not breach Australiann Privacy laws in relation to the personal information we disclose.
Where applicable information is shared with these third parties, they are obliged to observe the confidential nature of such information and are prohibited from using any or all of this information other than for the purpose for which it was provided. We will also disclose information to a law enforcement agency if we are requested to do so by that agency in relation to suspected unlawful activity.
We will not sell or trade your personal information.
From time to time we will communicate promotional material to you. Should you prefer not to receive promotional material please let us know by selecting the ‘unsubsribe’ link at the bottom of our communications.
We always endeavour to provide a secure, safe platform from which to conduct online transactions. We use the industry standard Secure Sockets Layer (SSL) protocol, which encrypts information as it is transmitted over the internet. This encryption scrambles details such as credit card numbers, billing details and delivery addresses so that other computers are unable to decipher the information, ensuring privacy and security.
We will respond to your complaint within 5 business days and carefully and impartially assess ass aspects of your complaint. We will endeavour to provide a practical and satisfactory solution in line with our legal obligations.